Terms of service

Terms of Service

By accessing or using the Pluma website and purchasing our products, you agree to these Terms of Service.


Use of the website. Use the site only for lawful purposes. Do not violate any law, transmit unauthorized advertising, or attempt to gain unauthorized access to our systems.


Products, pricing & delivery. All product descriptions and prices are subject to change without notice. Prices, shipping costs, and delivery times vary by product, and delivery estimates are not guaranteed. Colors and packaging may vary slightly from the images shown. We reserve the right to refuse or cancel orders at our discretion, including in cases of pricing errors.


Intellectual property. All content on this site (text, images, graphics, logos, descriptions) is the property of Pluma and protected by applicable law. Don't reproduce or reuse it without written permission.


Disclaimer of warranties. Our products and website are provided "as is." Pluma makes no warranties, express or implied, regarding accuracy, completeness, or fitness for a particular purpose. Pet products are for general care and comfort and are not a substitute for veterinary advice.


Limitation of liability. To the fullest extent permitted by law, Pluma is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.


Governing law. These Terms are governed by the laws of the United States, with disputes subject to the courts of the applicable state.


Changes. We may update these Terms at any time; continued use constitutes acceptance.